Top Remote Operations Manager Jobs in Chicago, IL
The Manager of Strategic Partnerships will oversee strategic partnerships, manage a team, and ensure customer satisfaction by aligning their objectives with Tempus' goals. Responsibilities include relationship management, collaboration with internal teams, and providing insights on market trends. This role also requires mentoring, performance metric ownership, and embodying the company’s values.
This role oversees operational risk activities within a business line, ensuring effective risk management and control environment. Responsibilities include advising on operational risks, executing risk assessments, engaging with stakeholders, and participating in governance and oversight activities.
The Principal Operational Risk Oversight Marketing role oversees operational risk management, providing advisory and assessments within Corporate Risk Management. It involves developing policies, managing audits, engaging with business leaders, and ensuring effective risk management practices across the organization.
The Digital Contact Solutions Director will lead a team to improve customer engagement through AI and technology solutions in a contact center environment. Responsibilities include solution design and delivery, identifying market opportunities, and fostering a diverse team environment. The role emphasizes strategic alignment and relationship building to enhance client relationships and organizational performance.
As a Digital Contact Solutions Director, you will guide teams to develop AI-driven customer engagement solutions, leading the lifecycle from strategy to deployment, ensuring alignment with the company's goals, and enhancing operational efficiency.
The Oracle HCM Cloud Manager will drive organizations in utilizing Oracle technology for HR modernization, overseeing business process improvements through Oracle modules, and leading teams to innovate solutions. Responsibilities include client consultations, team guidance, and strategic recommendations based on data analysis.
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Lead a team managing enterprise technology platforms, defining strategies, facilitating collaboration, and overseeing project management. Promote a culture of continuous learning and implement process improvements across technology initiatives.
The Vice President of Government Affairs will lead GTI's government relations, develop comprehensive strategies to engage with government officials, and oversee the expansion of the Government Affairs team. Responsibilities include policy development, relationship building with key stakeholders, ensuring compliance, and advising senior leadership on legislative impacts.
The Enterprise Risk Manager will oversee the implementation of the enterprise risk management framework, identify and mitigate risks within the Fintech line of business, manage risk registers, and ensure compliance with risk management processes. This role also includes the development of risk metrics, conducting risk assessments, and providing advisory support on risk strategies.
As a Senior Relationship Manager, you will manage client relationships, collaborate with record keepers and sales managers, onboard new clients, and deepen existing relationships. You will need strong communication skills to anticipate client needs, troubleshoot issues, and research industry knowledge to provide valuable resources while working towards account and revenue goals.
As the Chapter Lead for Digital Backend, you will guide the API software engineering team to deliver high-quality digital backend services. Responsibilities include hiring, career growth support, implementation of software engineering practices, fostering DevOps culture, conducting performance evaluations, defining quality standards, and collaborating with product teams.
Monitor real-time queues, service levels, and agent performance across multiple channels. Provide timely information to leadership regarding the performance of the operation and adjust schedules in real-time to respond to changes in call volume and staffing. Collaborate with team leaders to ensure staffing meets demand and make proactive decisions to maintain SLAs. Provide real-time reporting and performance updates to leadership.
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As a SAR Investigator, you will conduct investigations into suspicious activities including fraud and money laundering, analyze transaction data, write and review Suspicious Activity Reports, and ensure compliance with relevant regulations while collaborating with various teams.
Top remote Companies in Chicago, IL Hiring Operations Roles
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