Top Remote IT Support & Helpdesk Jobs in Charleston, SC

The Manager, Desktop Support leads a team of Level 1 technicians, overseeing operations, service excellence, project management, and staff development in a high-quality technical support environment.

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

Oversee a technical support team managing customer issues for storage and media asset management. Drive operations, improve processes, and foster team growth while handling escalated technical problems.

Lead a distributed application support team to install, configure, troubleshoot, and maintain LOB applications across environments; manage incident response, on-call rotation, ticketing workflows, vendor coordination, RCA, reporting, and team development to meet compliance-driven SLAs.

The IT Operations Specialist manages internal IT operations, resolving support tickets, automating processes, and ensuring smooth onboarding and offboarding for employees.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Workplace Technology Engineer provides technical support, resolves issues, and optimizes collaboration tools and platforms in a remote-first environment.

The Ticketing Analyst manages ticketing environments by monitoring, triaging, and tracking tickets while ensuring timely resolution and data quality within a production service delivery setting.

The IT Support Specialist II provides high-quality technical support for hardware, software, and network issues, manages user accounts, performs system maintenance, collaborates with IT teams, and suggests process improvements.