Top Remote Senior Level Customer Success & Experience Jobs in Buffalo, NY

The Events Manager will develop and execute virtual events strategies, manage event production, and collaborate across teams to enhance customer engagement.

Lead and support sales managers and account executives, coaching them on strategy, pipeline reviews, and achieving targets, while building a high-performing team in commercial US organizations.

The Head of Customer Success will lead the strategy for Vetcove's Home Delivery platform, overseeing a team to drive adoption and support among veterinary hospitals. Responsibilities include building relationships, optimizing processes, collaborating across teams, and establishing metrics for success, while conducting reviews and gathering client feedback.

The Associate Manager of Consumer Content will lead a team of junior strategists, driving operational excellence, managing content workflows, and supporting strategic initiatives within Coinbase's Customer Experience organization.

As a TMS Compliance QA Analyst IV, you'll conduct audits on transaction monitoring cases, support AML efforts, train analysts, improve procedures, and collaborate across teams to enhance workflows and present findings.

The Enterprise Account Manager develops and maintains client relationships, ensures satisfaction, manages account activities, achieves sales targets, and collaborates with various departments to meet client expectations.

The Digital Engagement Manager will oversee customer relationships for the Population Intelligence platform, drive client success, manage product adoption, and facilitate audience activation through agency collaboration and process optimization.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

As a Senior Technical Consultant, you will provide expert guidance for ITAM solutions, configure ServiceNow products, conduct workshops, and support customer engagements to optimize their asset management processes.

Lead a global team in pre-sales excellence, align strategies with sales and product teams, oversee client demonstrations, and implement performance metrics.

The Senior Manager will partner with key merchants to integrate and optimize Capital One Ad Solutions, managing client relationships and campaign execution.