Top Remote Customer Success Jobs in Birmingham, AL

The Enterprise Solutions Engineer will engage with key decision-makers, develop relationships, support sales, and lead technical validations for strategic deals.

The Stop Loss Filing Coordinator manages the stop loss claims process, preparing claims, liaising with stakeholders, and analyzing policy data for compliance.

The Field Engineer will onboard customers, lead technical teams, support transitions, and ensure continuous value from the Striim platform through technical expertise and advocacy.

The Director of Customer Data Strategy will lead data governance and strategy, ensuring accurate customer data and driving enterprise-wide adoption of data standards, while building and mentoring a high-performing data team.

The Associate Principal manages client relations, develops growth strategies, oversees budgeting, drives renewals, and ensures contract compliance while collaborating with internal teams.

The Client Experience Coordinator will manage client communications, assist with loan applications, maintain records, and coordinate efforts with brokers and stakeholders.

Provide technical assistance to customers experiencing platform issues, collaborate with Tier 1 support, and escalate when necessary, while maintaining high service metrics.

The Sales Intern will assist in client acquisition and relationship development, manage sales records, and support the business development team, focusing on workflows in tech and financial services.

The Technical Pre-Sales Engineer provides technical expertise during the sales process for SaaS solutions, collaborating with sales teams and customers to ensure tailored solutions meet business needs.

The DTC Customer Experience Representative serves as the first contact for customers, handling inquiries about orders, cancellations, and returns, while enhancing customer satisfaction.