Top Remote Customer Success Jobs in Birmingham, AL

The IR Coding Specialist at CorroHealth is responsible for providing accurate coding using CPT, HCPCS, and ICD-10-CM for various specialties. The role involves calculating E/M levels, recognizing critical care cases, and ensuring compliance with coding guidelines. The position requires independent work from home utilizing strong coding skills, maintaining accuracy standards, and communicating with clients effectively.

As a Client Success Manager, you will develop client relationships, oversee service delivery for assigned accounts, address service incidents, and collaborate with internal teams to enhance the client experience. You will be responsible for maintaining client satisfaction and identifying opportunities for expanded support services.

This position entails driving product adoption by maintaining strong customer relationships, managing renewals, and ensuring customer success. Responsibilities include reporting business value, identifying renewal risks, promoting new features, and facilitating cross-selling opportunities.

The Manager of Customer Onboarding and Implementation will oversee the onboarding and implementation teams at Clio, enhancing processes, driving customer adoption and satisfaction, and managing personnel development to ensure high performance and effective service delivery.

The Mortgage Technology Support Specialist provides support for mortgage and credit platforms by assisting end users through various communication channels. Responsibilities include troubleshooting software issues, updating order statuses, educating users about software, and liaising with the development team for product enhancements, all while ensuring excellent customer service.

As a Product Support Specialist, you'll engage with clients to provide assistance on the Subsplash Platform, troubleshoot technical issues, and enhance user experience through effective communication and problem-solving. You will work closely with various departments to ensure smooth service delivery and contribute to the knowledge base.

The Client Insights Lead at Comscore is responsible for developing and maintaining long-term client relationships, enhancing client satisfaction, and ensuring effective usage of Comscore products. The role involves being a senior contact for enterprise accounts, training clients, monitoring account health, and collaborating with internal teams to address client needs.