Top Remote Senior Level Jobs in Baltimore, MD

Serve as a trusted partner and chief-of-staff-style extension to the EVP of Global Research and Recognition. Manage operating cadences, strategic priorities, decisions, risks, dependencies, executive briefings, accountability, and cross-functional coordination. Triage information and requests, support executive meetings and administrative needs, and improve workflows through AI, automation, and productivity tools. Help the organization execute faster, make informed decisions, and maintain alignment across global teams.

Own the end-to-end customer lifecycle for strategic enterprise accounts, including onboarding, adoption, renewals, retention, expansion, and executive business reviews. Build trusted relationships with security and executive stakeholders, translate privacy protection into measurable risk-reduction outcomes, manage escalations, support security and compliance workflows, and maintain account health, success plans, and forecasts. Partner cross-functionally with Sales, Product, Support, Marketing, Legal, and Security to improve customer outcomes and inform product and service strategy.

Develop and maintain technical product and solution content, partner materials, competitive intelligence, sales enablement tools, messaging, and campaign support. Collaborate with Product Management, Engineering, Sales, Marketing, and technology partners to translate complex enterprise infrastructure, AI, storage, and high-performance computing concepts into compelling materials for technical and business audiences. Independently manage multiple projects, coordinate reviews, and support go-to-market initiatives.

Owns full-cycle ERP implementations across operating companies, including governance, configuration, change control, testing, data migration validation, training, go-live, stabilization, and transition to support. Ensures continuity across billing, cash collection, payroll, purchasing, job costing, WIP, project accounting, and financial close. Drives issue resolution, risk management, business readiness, user adoption, and executive decision-making while enforcing implementation standards and measurable outcomes.

Evaluate AI coding agents such as Codex and Claude Code by assessing the quality, usefulness, correctness, reasoning, explanations, and engineering judgment of their interactions. Provide rigorous, opinionated feedback, distinguish response quality levels, and help define best practices for AI-assisted development workflows. This contract role requires strong software engineering experience, familiarity with Python or TypeScript/JavaScript, and hands-on use of modern coding-agent tools.

Leads B2B content strategy, sales enablement, and content operations to support revenue growth and partner engagement. Creates case studies, white papers, presentations, collateral, website content, and thought leadership materials. Maintains enablement libraries, coordinates cross-functional production, supports events and partner initiatives, and measures content performance. Translates complex technical concepts into compelling business messaging while managing multiple priorities, timelines, and stakeholder reviews.

Support C-suite executives by managing complex calendars, travel, communications, meetings, and confidential initiatives. Oversee Chicago office operations, including facilities, supplies, conference room technology, vendors, access control, visitor check-ins, events, hospitality, mail, shipments, basic onsite IT support, and administrative filings. Use productivity platforms, scheduling tools, and AI-powered assistants to streamline workflows. The role requires strong judgment, initiative, discretion, communication, and adaptability in a fast-paced hybrid environment.

Reviews automatically segmented English audio transcripts at the individual-word level. Verifies word boundaries, spoken text, and transcription accuracy; corrects errors; splits, merges, removes, or adds segments; and applies transcription conventions consistently. The role requires reviewing complete audio files, making careful judgments on difficult speech, and maintaining high accuracy and quality standards. Work is fully remote and freelance, with potential progression to reviewer or adjudicator responsibilities.

Manage service delivery for a life sciences-focused MSP pod, overseeing support staff, service quality, SLAs, ticketing, billing accuracy, utilization, capacity planning, escalations, client reviews, onboarding, documentation, and continuous improvement. Ensure delivery aligns with HIPAA, HITECH, GxP, and FDA 21 CFR Part 11 requirements. Coach technical staff, coordinate incident communications, improve PSA workflows, and partner with client executives and customer success managers.

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.