Top Remote Entry Level Jobs in Baltimore, MD

As a Software Engineer at Keycard, you'll design, develop, and implement identity and access infrastructures for dynamic, agent-native systems. You'll work on innovative projects that enhance developer experience and security, collaborating closely with a distributed team.

Perform foundational SOC monitoring and initial triage of alerts using SIEM and vulnerability tools, support incident response data collection and reporting, assist senior analysts with threat research, and help maintain FISMA/NIST and DoD security posture.

Investigate card transaction disputes (fraud and non-fraud), determine eligibility under card-network rules, manage intake-to-resolution, collect evidence, communicate with customers and partners, escalate fraud or account-takeover cases, maintain records, and use AI/automation to improve dispute processes and efficiency.

Generate demand and create pipeline by evaluating intent data, building prospect lists, qualifying MSP/MSSP leads, maintaining CRM records, executing outreach cadences, and collaborating cross-functionally to meet lead-generation targets.

Provide phone-based customer support to IDEXX veterinary customers, answering 50–70 calls daily, explaining lab test results, coordinating follow-up tests and sample logistics, and resolving issues quickly while using computer systems and Microsoft Teams—all in both French and English.

Perform quality assurance on prospect and lead lists, ensure data accuracy and completeness, provide feedback and guidance to the research team, support customer success by validating leads, manage large spreadsheets and repetitive data tasks, and prioritize multiple tasks while communicating findings clearly.

Field inbound marketing-qualified leads, qualify via phone and email, manage opportunities in Salesforce, set qualified appointments for Account Executives, nurture relationships, meet SQO and productivity targets, expand product knowledge, and collaborate to convert leads into revenue.

Book domestic and international travel (air, hotel, ground, rail, limos) for corporate clients using Apollo and Amadeus. Support multiple accounts, ensure client travel policy compliance, provide first-level customer and technical support, follow company procedures and productivity standards, attend trainings/meetings, and maintain cooperative relationships with colleagues.

Work across AI, backend, and frontend: curate and clean writing datasets, fine-tune large language models, run training experiments, develop metrics and eval sets, build backend services in Python/Django, and implement frontend features with React.

Support Solutions Engineers and Account Executives in technical sales: discovery, demos, documentation, and customer workshops. Develop foundational knowledge of Talkdesk cloud contact center and AI solutions, create demo assets and technical materials, and collaborate across product, engineering, and sales teams to drive customer outcomes and competitive positioning.