Top Remote Senior Level Jobs in Atlanta, GA

Manage a portfolio of B2B technology customers, developing success plans, monitoring adoption and account health, guiding onboarding and renewals, conducting business reviews, and coordinating cross-functional teams to resolve issues. Support retention and expansion by demonstrating customer value, identifying risks and growth opportunities, and maintaining accurate engagement records. Contribute to Customer Success process improvement and help customers maximize the value of managed cloud and advisory services.

Lead the product strategy for Feedonomics' API and AI assistant, drive enhancements for developer experience, and collaborate with engineering for successful product delivery.

Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, SLAs, customer satisfaction, staffing, coaching, analytics, knowledge management, and workflow improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption and reduce churn. Drives AI and automation initiatives using Salesforce, Agentforce, Claude, chatbots, and self-service tools.

Leads and manages an 8–10-person storage engineering team responsible for MongoDB’s transactional read/write path, durability, availability, performance, indexing, and storage architecture. Owns the roadmap, customer escalations, cross-team initiatives, engineering quality, hiring, coaching, and execution. Partners with Replication, Query, Sharding, Atlas, and other teams on distributed systems and workload-management improvements.

Own the full outbound sales cycle for mid-market merchants: prospect, build pipeline, run discovery and demos, negotiate multi-product deals, close revenue, and collaborate cross-functionally while maintaining Salesforce forecasting accuracy.

Lead strategic deposit pricing analytics focused on CDs, elasticity testing, deposit trends, yield-seeking behavior, and macroeconomic impacts. Serve as the subject-matter expert on CD data, translate findings into executive presentations, build automated self-service dashboards, and partner with finance, pricing, marketing, risk, product, and branch teams. Monitor competitor pricing and economic trends to inform retail banking product decisions.

Lead OEM and strategic ISV partnerships end-to-end: build relationships, manage technical onboarding and integrations, drive joint GTM, co-marketing, sales enablement, pipeline generation, and cross-functional execution while tracking program performance and operational health.

Serve as HR business partner for West Coast Studio Operations, leading employee relations, onboarding, performance management, talent attraction, manager coaching, workforce planning, and HR projects. Provide guidance on policy, investigations, union matters, and design action plans to improve culture and operations across corporate and production teams.

Lead product vision, strategy, adoption, roadmap prioritization, user research, metrics, and cross-functional execution for an AI-powered B2B insurance submissions platform. Partner across design, engineering, marketing, customer experience, and operations; manage integrations with adjacent products; resolve dependencies; communicate strategy and outcomes to senior leadership; and mentor other product managers.

Provide hands-on presales support for large enterprise accounts, demonstrate Nexthink product value to executive stakeholders, run value-based workshops, engage IT Security/Operations/Service Management, drive complex deals, and evangelize Nexthink at events.