Top Remote Entry Level Customer Success Jobs in Atlanta, GA

Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.

Alma is dedicated to simplifying access to affordable mental health care by providing therapists with tools to manage and grow their practices. They have a network of over 20,000 therapists across all states, fostering a system where therapists can thrive and patients can easily find care.

As a Customer Success Manager at Drata, you will drive customer satisfaction by building strong relationships, increasing product adoption, and supporting customer journey towards compliance. Your role includes engaging with data to identify value opportunities, conducting regular meetings with customers, and collaborating across teams to optimize their experience and success with Drata. You will act as a trusted advisor, ensuring that customers achieve their compliance goals and realize continuous value.

The Onboarding Specialist will lead customer onboarding at Verusen by working directly with customers to transfer, load, and transform their data into the Verusen platform. Responsibilities include project management, data mapping using SQL and dbt, and supporting pre-sales processes. The specialist will ensure quality assurance during data onboarding and develop automated data transfer solutions.

The Customer Experience Manager at Relay Payments will manage the entire customer journey, including sales, onboarding, driver activation, and account management, ensuring customer satisfaction and bridging communication between clients and teams. Fluency in Russian, Ukrainian, or Polish is required, and candidates should possess strong interpersonal skills to maintain relationships and drive results.

The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.

The Renewals Specialist will drive account renewals, managing the customer journey and ensuring effective transitions through pivotal renewal points. Responsibilities include maintaining subscription revenue, updating renewal forecasts, and collaborating cross-functionally with teams to enhance the customer renewal experience.