Top Remote Senior Level Jobs in Ann Arbor, MI

Design, build, test, deploy, and operate reusable enterprise integrations using Workato and modern APIs. Partner with engineering teams, define data flows and security models, create custom connectors and integration templates, and ensure production observability, testing, documentation, and support. Translate partner needs into product requirements, support sales proofs of concept, evaluate agent integration patterns, and use AI coding tools while validating security, correctness, and maintainability.

Provides architectural leadership for complex CX orchestration platforms built on AWS, Genesys Cloud, and Salesforce. Designs integrations and distributed systems, establishes engineering standards, leads governance and technical roadmaps, resolves high-impact production issues, evaluates technologies, and mentors senior engineers and technical leaders. The role influences enterprise architecture, risk mitigation, platform strategy, and cross-functional technical decisions.

Manages employee relations cases from intake through resolution, including workplace investigations, performance and conduct guidance, conflict resolution, policy application, and employment compliance. Coaches leaders on corrective actions, terminations, accommodations, and organizational changes. Tracks case metrics, prepares HR insights, improves processes, develops leader training, and uses HRIS, case management, AI, and digital tools to enhance service quality and consistency.

Leads the strategy and outcomes for the SMB customer segment, owning adoption, retention, expansion, and scalable customer success programs. Oversees digital-first engagement across onboarding, adoption, renewal, and expansion; builds and develops the SMB customer success team; establishes coverage models, capacity planning, and efficiency targets; and partners with Sales, Marketing, Product, Education, and Operations to improve customer outcomes using data, automation, and usage signals.

Leads the state, local government, and education Solutions Engineering organization across the United States and Canada. The role manages managers, scales hiring, owns technical win rates and coverage models, supports sales forecasting, and guides customer deployments and proofs of concept. Responsibilities include drone program design, site assessments, CAD/VMS integrations, BVLOS and waiver strategy, public-sector procurement, product feedback, and technical enablement. The position is remote with approximately 30% travel and requires strong public safety drone expertise.

Own product foundations across Tremendous, improving navigation, information architecture, design systems, motion, micro-interactions, and overall product craft. Set a product foundations vision, document reusable patterns, support projects without embedded designers, and partner with engineering to prototype and ship polished experiences. The role requires strong B2B product design experience, visual and interaction design craft, product thinking, communication, and AI-assisted prototyping.

Protect Air Force modernization efforts by assessing legacy and modernized applications, conducting security audits and risk analyses, implementing RMF, ATO, and cATO processes, authoring security controls and authorization evidence, researching emerging threats, and coaching government engineering teams on secure software development and compliance.

Leads an engineering team developing, maintaining, testing, and optimizing custom Linux kernel infrastructure at planetary scale. Responsibilities include feature development, performance tuning, vulnerability management, hardware support, low-level debugging, reliability and security strategy, mentoring, quality standards, and collaboration with technical teams and open-source communities. The role also requires hands-on technical contributions when needed.

Lead and develop an implementation project management team delivering mid-market and enterprise B2B SaaS implementations. Establish scalable processes, staffing models, KPIs, project plans, SOW pricing, and operating cadences. Oversee technical integrations, workflow configurations, customer escalations, cross-functional alignment, go-lives, handoffs, and paid-services profitability while improving implementation speed, utilization, quality, and margins.

Operate and improve AWS GovCloud infrastructure for highly available, secure government systems. Responsibilities include SRE practices, incident response, Kubernetes and EKS administration, GitOps deployments with Helm and ArgoCD, Terraform automation, monitoring, security controls, compliance with FedRAMP and federal standards, change management, documentation, and cross-functional troubleshooting.