Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead and mentor a US/Canada account management team to drive retention, renewals, expansion, and net retention. Own strategic account plans, Executive Business Reviews, contract negotiations, feature adoption, and cross-functional collaboration to maximize customer value and inform product direction.

Serve as a business analyst and ATO support lead for VA OAA applications: gather and translate requirements, maintain ATO artifacts (SSP, POA&M, control narratives), support Section 508 compliance, update system documentation, track compliance status, and coordinate with stakeholders and data governance to sustain the VA umbrella ATO (FIPS 199 Moderate).

Support Commercial Finance for CPG by standardizing and automating financial reporting, performing variance and headcount analysis, partnering with leaders and Accounting to reconcile reports, piloting AI and automation tools, and supporting month-end packages, ad hoc analyses, business cases, and rollout/training of new reporting processes.

Lead email and SMS lifecycle campaigns from strategy to execution using segmentation and predictive analytics. Optimize targeting, measure and improve KPIs (CTR, placed order rate, churn, MRR), QA campaigns, analyze competitors, present to client leadership, and support sales with campaign-driven insights.

Manage end-to-end SSP partner operations including domain approvals, placement ID setup, inventory configuration, blocklist implementation, ads.txt auditing, performance analysis, partner troubleshooting, and cross-functional documentation to optimize publisher yield and compliance.

Lead cloud-native architecture for enterprise SaaS: design, develop, and deploy scalable microservices, APIs, frontend apps, CI/CD pipelines, and integrations; drive security-by-design, performance engineering, cost optimization, incident triage, documentation, and mentor engineering teams while aligning architecture to product goals.

Build and scale telemetry data infrastructure and pipelines, create analytics and operational intelligence for site health, incident investigation, and predictive maintenance, and support dispatch optimization by analyzing telemetry, logs, and site performance to enable reliable operations across a growing fleet.

Serve as primary post-sale contact for new VIP clients, guide onboarding, answer program questions, coordinate escalations, support retention, identify renewal and upsell opportunities, and work with internal teams to maintain client engagement and satisfaction.

Recruit, prospect, and close net-new MSP partners within an assigned territory; run demos and presentations; hand off onboarded partners to Partner Success Managers; identify upsell opportunities; coordinate cross-functional advocacy and marketing enablement; maintain pipeline hygiene and meet quarterly MSP recruitment targets with significant field travel.

Lead Roo's brand and integrated marketing team to develop strategy, creative systems, and multi-channel campaigns. Oversee content, social, community, PR, events, web, paid, and partners to drive consistent storytelling, measurement, and growth across the veterinary customer journey.