Top Tech Jobs & Startup Jobs in Providence, RI

Lead complex financial analysis, accounting research, journal entry reviews, reconciliations, variance reporting, internal financial reporting, and control assessments. Provide strategic financial insights to leadership, improve reporting processes, strengthen controls, automate workflows, and manage cross-functional Finance initiatives. Serve as a functional lead by reviewing deliverables, prioritizing workloads, mentoring analysts, and advising business partners on accounting and financial decisions.

Provide part-time remote administrative and operational support: manage Zoom meetings and calendar scheduling, handle email and messages, support live Zoom sessions (tech/help Q&A), maintain Google Sheets, collate notes, organise projects, perform research, and act as a proactive gatekeeper and collaborator to protect the employer's time.

Organise and curate large amounts of raw material: extract key points from transcripts, collate and maintain clean spreadsheets, tag and categorise links and documents, and create findable information structures following or suggesting systems.

Owns complex enterprise and multi-campus SaaS implementations from onboarding through launch, ensuring adoption and smooth transition to Partner Success. Manages project plans, change management, stakeholder communication, risk mitigation, CRM integrations, SFTP configuration, field mapping, and data alignment. Mentors implementation team members, improves implementation standards, and serves as a trusted advisor to strategic higher-education partners.

Owns the end-to-end design, configuration, delivery, support, and maintenance of customer data integrations. Manages SFTP imports and exports, data mapping, validation, troubleshooting, legacy migration, documentation, and integration projects. Consults with customer IT teams and collaborates with Implementation, Engineering, Product, and Partner Success to deliver secure, reliable data flows and scalable integration processes.

Product Design Interns collaborate with research, product management, and engineering teams to design and launch features for Kiva.org. Responsibilities include conducting user research, creating UX flows, wireframes, and Figma prototypes, contributing to the design system, participating in design critiques, and explaining design decisions. The six-month, part-time remote internship is volunteer-based and provides an $800 monthly stipend.

Develop and manage editorial strategy and client communications across audiences, channels, and marketing teams. Responsibilities include maintaining editorial calendars, aligning narratives, coordinating content launches, repurposing content, tracking engagement and editorial KPIs, and creating personalized customer lifecycle communications. The role also supports onboarding, feature adoption, product announcements, service updates, editorial governance, workflow automation, and cross-functional content processes.

Own end-to-end creator marketing campaign execution, including briefings, content reviews, compliance routing, approvals, creator database management, performance reporting, partner research, contracts, and payments. The role requires coordinating agencies and stakeholders, building scalable workflows, ensuring FTC and brand-safety compliance, and maintaining authentic, platform-native creator content across TikTok, Instagram, and YouTube.

Own customer retention, renewals, cancellation-save opportunities, and account expansion for SMB customers. Conduct consultative sales conversations, product demonstrations, negotiations, and closing activities while identifying churn risks and increasing product adoption. Manage high-volume customer interactions, maintain accurate Salesforce records, and collaborate with Customer Success, Sales, Support, and Product teams to improve customer outcomes and recurring revenue.

Coordinate influencer sponsorship campaigns from talking points through ad delivery. Communicate with creators and sponsors, review ad reads against brand guidelines, coordinate revisions, maintain accurate campaign records in Airtable, and ensure integrations launch on time. The role requires strong organization, customer service, attention to detail, critical thinking, rapid communication, and comfort managing tight deadlines in a remote environment.

Leads organizational change and transformation initiatives involving process improvements, technology implementations, and structural changes. Develops change strategies, stakeholder engagement plans, communications, training, and adoption measures. Manages and coaches team members, facilitates workshops, creates process documentation and visual materials, and advises leadership. Partners with business leaders to improve workflows, measure KPIs and ROI, and sustain organizational effectiveness across multiple departments.

Provides advanced customer support through phone, email, chat, and hotline channels. Diagnoses software, hardware, and platform issues; manages Help Scout and JIRA tickets; assists with Tenna app navigation and tracker monitoring; identifies issue trends; and collaborates with Product, Engineering, Hardware, QA, Sales, and Customer Success teams to resolve problems and communicate solutions.