Top Tech Jobs & Startup Jobs in Providence, RI

Manage and execute B2B multichannel digital campaigns using major CRMs and martech. Build nurture/email programs, troubleshoot martech and attribution, launch email/social/paid campaigns, maintain dashboards and lead scoring, ensure data integrity, coordinate with clients, and research martech improvements.

Manage and expand enterprise customer accounts for a restaurant loyalty SaaS platform. Own end-to-end renewal strategy, negotiate complex multi-year agreements, drive retention and upsell, and act as a strategic advisor to executive stakeholders. Collaborate cross-functionally using customer data and CRM insights to identify growth, align product and commercial strategy, and ensure successful renewal outcomes.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

Design and develop high-performance services and APIs, focusing on cloud-based applications using Golang and Python, while ensuring code quality and security.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead enterprise workforce strategy, planning, and execution. Manage a high-performing team, develop forecasting and workforce models, optimize labor investment, partner cross-functionally, deliver executive insights, and drive continuous improvement across multiple locations.

Serve as a Cloud FinOps Success Manager advising Azure customers on billing, licensing, and cost optimization. Conduct business reviews, own post-sales relationships, document processes, define KPIs/SLAs, and deliver scalable FinOps onboarding, provisioning, reporting, and escalation practices to ensure high customer satisfaction.

Embed with customers to discover needs, design and implement production-grade integrations (APIs, data pipelines, event-driven workflows), deploy and troubleshoot solutions, train IT teams, and drive adoption and measurable business outcomes.

Support Account Managers by servicing clients, issuing certificates and ID cards, processing endorsements and billing, preparing renewal materials, maintaining exposure schedules, researching issues, setting up clients in EPIC, and ensuring accurate policy transmission and communication.

Support, maintain, and administer IBM z/OS mainframe environments with emphasis on CICS and IBM MQ. Perform installations, upgrades, troubleshooting, performance tuning, security compliance, disaster recovery, change and incident management, documentation, and mentor junior staff.