Top Program and Project Management Jobs

Leads strategic programs to improve customer care applications and agent workflows across wireless brands. Conducts workflow research, analyzes contact data and agent feedback, evaluates internal and third-party technology, develops ROI and business cases, and aligns IT, Finance, and business stakeholders. Maintains a strategic roadmap, facilitates agent feedback sessions, serves as a care-platform subject matter expert, and integrates generative AI, agent-assist tools, and automation to improve productivity and customer experience.

Manages wireless customer-experience application programs from strategy and requirements through production delivery. Defines features, acceptance criteria, guardrails, backlogs, usability standards, and AI capabilities while coordinating engineering, UX/UI, testing, production, IT, and AI stakeholders. Owns scheduling, resources, risks, process optimization, strategic roadmaps, and cross-functional alignment. The role requires applying generative AI and LLMs to operational workflows, agent-assist tools, and automated processes.

Manages retail partner success by improving communication, platform adoption, operational alignment, and sales performance. Leads retail enablement programs, strategic projects, system updates, ROI tracking, executive messaging, and cross-functional collaboration with Training, Sales Development, HQ Operations, and external vendors. Uses AI and data-driven insights to streamline workflows and improve partner productivity.

Lead the strategy, design, launch, and post-launch operations of EchoStar’s new retail wireless business. Drive cross-functional alignment across product, IT, finance, legal, care, and marketing; manage complex technical workstreams; establish operational workflows; oversee executive reporting; and lead business analysts. The role requires financial modeling, enterprise program and release management, process visualization, OKR tracking, and AI-enabled analytical automation.

Leads strategic finance and operational initiatives involving workflow improvements, systems integration, governance, risk mitigation, and cross-functional resource alignment. Partners with executives, technology teams, and business units to manage project scope, dependencies, milestones, and reporting. Coaches teams on requirements documentation and project governance while using AI analytics and automation tools to streamline tracking, reporting, and root-cause analysis.

Leads transactional corporate real estate projects across a global portfolio of approximately 200 sites. Responsibilities include developing project plans, coordinating resources, tracking budgets and invoices, preparing executive reports, communicating with stakeholders, and managing vendor performance. The role requires real estate project management knowledge, financial and portfolio coordination skills, strong presentation abilities, and proficiency with office, real estate database, and project management tools.

Owns end-to-end go-to-market planning and ecommerce campaign launches across Boost Mobile’s website, app, and supporting channels. Coordinates product, marketing, IT, web operations, analytics, and merchandising teams; manages launch roadmaps, dependencies, readiness checklists, and go/no-go decisions. Analyzes post-launch performance, develops scalable GTM playbooks, and uses AI-powered tools to improve tracking, communication, and execution. This senior individual contributor role requires strong cross-functional program management and ecommerce campaign expertise.

Leads cross-functional programs across manufacturing, distribution, in-home services, and IT infrastructure. Responsibilities include developing execution plans and schedules, translating business requirements into technical requirements, resolving operational bottlenecks, monitoring KPIs and risks, coordinating stakeholders, optimizing PMO processes, applying lean methodologies, and using AI workflow automation to improve efficiency. The role also requires data analysis, operational reporting, leadership by influence, mentoring, and conflict resolution.

Leads planning, execution, and delivery of a large-scale global satellite ground systems program for the U.S. Department of War. Oversees cross-functional and multi-contractor teams, technical integration, cost and schedule performance, EVM, risk management, quality, compliance, customer engagement, and executive reporting. The role requires extensive defense, space, and satellite communications experience and frequent travel to domestic and international customer locations.

Serve as liaison between Billing, Credit Wireless, and IT to map processes, resolve billing issues, coordinate wireless offer releases, produce flowcharts and documentation, develop automated reporting and AI-assisted analysis, and drive system changes to reduce manual work and ensure billing accuracy.