Leads strategic initiatives for distribution customers, serving as a trusted advisor and improving operational outcomes through automation and AI. Diagnoses business problems, develops recommendations and roadmaps, and manages cross-functional programs from concept through implementation. Partners with Sales, Customer Success, Implementation, Delivery, and Product Management to coordinate timelines, risks, dependencies, customer adoption, and measurable results.

Lead medium-to-large software implementation projects for utility, telecommunications, and government clients. Manage project planning, requirements, design, testing, schedules, budgets, risks, change control, resources, and client relationships. Lead cross-functional teams, support estimates and statements of work, drive business development, mentor project managers, oversee delivery methodology and governance, and contribute to organizational process improvements and KPI execution.

Manage implementation of Enverus SaaS products for clients: coordinate project activities, timelines, resources, stakeholder communication, conduct user training, resolve issues, and drive customer satisfaction.