Manage a large-scale website redesign and related interactive digital projects from discovery through deployment. Coordinate creative, web, product marketing, design, and engineering teams; define scope, timelines, dependencies, and resource plans; oversee technical workflows, front-end implementation, design systems, API and CMS integrations, quality assurance, and stakeholder communications. Serve as a technical liaison using HTML, CSS, WordPress, and web architecture knowledge to troubleshoot issues and streamline developer handoffs.

Supports execution of lending collections strategies and treatments by coordinating cross-functional implementation, translating business needs into requirements, tracking releases and risks, validating post-implementation outcomes, and resolving process or system gaps. The role partners with Risk Infrastructure, Engineering, Legal, Compliance, Finance, and Operations to ensure collections activities align with policies, regulations, and state legal requirements.