Top Program and Project Management Jobs

Manage enterprise technology trials from planning through completion, partnering with Sales, Sales Engineering, customers, and cross-functional teams. Define success criteria, scope, milestones, risks, and communication plans; coordinate resources; lead stakeholder updates and strategy sessions; create trial collateral and process standards; and drive trial conversion and long-term adoption. The role requires strong project, change, communication, presentation, and stakeholder-management skills in a SaaS or technology environment.

Coordinate customer fleet hardware installations from pre-installation readiness through completion. Responsibilities include managing logistics, tracking installation progress, resolving issues, maintaining documentation, coordinating internal and external stakeholders, training partners, monitoring customer satisfaction, and improving processes through AI and RPA. The role is remote and requires fluent Spanish and English, strong communication, attention to detail, and experience in field operations, customer implementation, or technical deployment.

Own end-to-end delivery of complex creative programs across campaigns, product launches, events, web, and brand initiatives. Manage intake, prioritization, capacity planning, agencies, vendors, budgets, timelines, risks, and executive communication. Build scalable creative workflows, governance, dashboards, and AI-enabled automations using work-management tools to improve efficiency, visibility, and on-time delivery.

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs improving workflows, SLAs, tooling, reporting, and customer-facing processes. Coach frontline teams on de-escalation and prevention, deliver post-mortems, and ensure accountability for follow-up actions. Success is measured through faster resolution, improved customer satisfaction, systemic issue elimination, documentation quality, and SLA adherence.

Own complex customer escalations from triage through resolution, coordinating cross-functional teams and executive communications. Analyze escalation trends, quantify business impact, and lead programs that improve workflows, tooling, reporting, SLAs, and customer-facing processes. The role also includes coaching frontline teams, producing post-mortems, tracking commitments, and driving systemic improvements that reduce resolution times and improve customer satisfaction.

Leads legal operations initiatives, including metrics, dashboards, reporting, workflow redesign, intake management, and AI-assisted automation. The role improves scalable legal processes, manages team queues, supports contract review workflows, and partners cross-functionally to deliver operational efficiencies. It requires 5+ years of relevant operations, analytical, or technical experience, strong project management and communication skills, and hands-on experience with generative AI and legal operations tools.

Leads complex, cross-functional web programs from planning through delivery, including website launches, digital campaigns, development initiatives, and continuous improvements. Owns program plans, schedules, resources, risks, dependencies, documentation, and stakeholder communications. Coordinates Creative, IT, marketing, campaigns, developers, agencies, and consultants; translates business objectives into roadmaps; supports Agile delivery; and establishes scalable digital processes and best practices.

The Manager II, Engineering Program Management will lead a team in launching hardware products, managing operations from development to mass production, ensuring quality and cost-effectiveness.