Top Program and Project Management Jobs

Leads the global design, launch, adoption, and scaling of partner programs and go-to-market initiatives. Builds reusable program frameworks, coordinates cross-functional launch readiness, manages regional partner program teams, and drives activation across Americas, EMEA, and APJ. Measures adoption, partner readiness, productivity, and business impact while refining processes, reducing manual work, and transitioning successful programs to steady-state owners.

Lead complex technical programs involving cloud infrastructure, data center migrations, new cloud environments, and internal services. Define project charters, plans, milestones, and deliverables; coordinate infrastructure, networking, security, engineering, and cloud operations teams; manage risks and dependencies; establish governance and process improvements; and provide executive reporting. Maintain accurate data across Jira, Confluence, dashboards, spreadsheets, and other operational systems.

Owns customer deployment projects from planning through completion, serving as the primary customer contact and coordinating internal technical resources. Responsibilities include defining success criteria, tracking milestones and timelines, managing stakeholder relationships, resolving escalations, maintaining project documentation, and educating customers on onboarding and post-sales support processes.

Lead Zscaler’s company-wide Service Health Program across the Zero Trust Exchange. Define service health metrics, SLIs, SLOs, error budgets, roadmaps, dashboards, and operating cadences. Drive Critical User Journey and Lighthouse adoption, improve reliability and operational outcomes, and coordinate cross-functional programs across global, multi-product, multi-cloud environments. Influence engineering and leadership teams through data-driven decisions, clear tradeoffs, and structured execution.

Leads strategic, cross-functional technical programs for Shared Platform Engineering. Establishes program management frameworks, operational rhythms, dependencies, timelines, and workflows; tracks customer retention initiatives and engineering health metrics; communicates risks and progress to executives; and drives organizational change across product and platform engineering teams.

Own the enablement roadmap for a Customer Success audience, align stakeholders, build business cases, and deliver onboarding and learning programs. Coordinate cross-functional initiatives, manage stakeholder relationships, and measure quarterly impact against business outcomes. The role requires strong program management, prioritization, communication, AI-tool adoption, and familiarity with Professional Services, Technical Services Management, or Support workflows.

Own customer deployment projects from planning through completion, serving as the primary customer contact. Define milestones, success criteria, metrics, and timelines; coordinate internal teams and technical resources; resolve escalations; maintain project documentation; and educate customers on onboarding and post-sales support processes.

The Staff Technical Program Manager will embed compliance requirements into product delivery, automate control validations, and conduct architectural assessments in collaboration with teams across engineering and security.