Leads medium-to-complex digital health and wellness initiatives, coordinating cross-functional business and technology teams. Assesses project scope and execution capacity, translates strategy into detailed plans, communicates objectives and status, recommends solutions, solves problems, and drives delivery of service deliverables and technology solutions. The role requires strong organizational, communication, and delivery leadership skills.

Analyzes business needs and translates insurance product objectives into clear, testable business and systems requirements. Documents functional requirements, user stories, workflows, data and integration impacts, business rules, and acceptance criteria. Partners with product, architecture, engineering, QA, operations, vendors, and business stakeholders throughout delivery. Facilitates discovery and review sessions, supports solution definition, testing, traceability, change management, risk communication, and implementation readiness across insurance technology initiatives.