Leads functional developers across Revenue, Service, and SOAM while owning Salesforce-based platforms, workflows, delivery, reliability, and support. Translates business needs into scalable solutions, manages capacity and dependencies, guides platform design, oversees testing and releases, and partners with Product, Engineering, RevOps, and commercial teams. The role also includes team development, hiring, stakeholder alignment, adoption enablement, data measurement, and continuous improvement of business systems.