Top Product Management Jobs

Own the vision, strategy, and roadmap for Gusto’s Payroll Platform. Define APIs, shared interfaces, platform boundaries, adoption metrics, and migration strategies. Lead cross-functional work with engineering, design, data, compliance, partners, and internal teams. Build trustworthy payroll controls, audit trails, and evaluations for AI agents, while connecting platform reliability and adoption to customer outcomes.

Owns the roadmap and business outcomes for Gusto Wallet’s consumer banking products. The role delivers spending, saving, credit, and money-management experiences across the customer lifecycle, while coordinating with engineering, design, data, risk, compliance, legal, operations, and external financial vendors. The product manager will use customer research, accounting knowledge, data analysis, AI tools, and KPI measurement to build compliant, reliable fintech products.

Own the development and growth of Gusto’s SMB banking product from pre-beta through scale. Lead workstreams covering onboarding, identity verification, funding, payments, cards, servicing, and platform integration. Drive acquisition, activation, experimentation, account primacy, and deposit growth while coordinating with engineering, design, data, risk, compliance, legal, operations, and external banking vendors. Apply fintech and banking expertise to create compliant, self-serve products tailored to small-business cash flow and spending needs.

Lead the vision, strategy, and execution of Gusto’s conversational AI assistant for small businesses. Expand capabilities across payroll, benefits, HR, and compliance; define integrations and agent-accessible APIs; and partner with engineering, data, design, and research teams. Establish AI quality standards, customer trust principles, and product priorities while shipping incremental improvements quickly.

Lead Gusto’s end-to-end new customer product experience, spanning web discovery, onboarding, activation, and shared onboarding platforms. Set growth and AI strategy, improve acquisition and conversion, and drive successful customer setup. Manage senior product managers and collaborate with Engineering, Design, Data, Marketing, Sales, and Finance. Own funnel and revenue outcomes while coaching the team and advancing experimentation, customer understanding, and execution.

Own and improve Gusto's AI-first service intelligence layer across voice, chat, and email. Define intent understanding, escalation/handoff, context ingestion, and knowledge retrieval. Build models, evals, and monitoring; iterate rapidly; dismantle legacy workflows; collaborate with GTM, Sales, and Service; and track metrics (solve rate, satisfaction, escalation accuracy, handle time, customer effort) to drive seamless customer resolutions and operational efficiency.

Own strategy and roadmap for tax payments and filings: build automation, tooling, and AI-enabled systems to ensure accurate, on-time tax compliance. Partner closely with Engineering, Operations, Compliance, Legal, and CX; prototype and ship solutions, prioritize work using data, and deliver end-to-end outcomes that scale with regulatory change.