Leads the strategy, delivery, scaling, governance, and adoption of agentic AI products across Pfizer’s regulated manufacturing network. Owns product roadmaps, agent lifecycles, evaluation frameworks, responsible AI controls, value realization, and stakeholder engagement. Partners with manufacturing, engineering, data, quality, cybersecurity, and site leadership teams to transform operational knowledge into intelligent digital products and scale successful capabilities globally.

Own the global CRM product supporting Pfizer’s customer-facing commercial, medical, access, and sales colleagues. Responsibilities include shaping the product roadmap, gathering requirements, prioritizing enhancements, demonstrating solutions, writing user stories, supporting agile delivery and UAT, measuring business impact, managing vendors, and ensuring scalable, compliant technology standards. The role partners with engineering, UX, operations, legal, regulatory, and privacy teams while supporting next-generation AI-enabled CRM capabilities.