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Top Product Management Jobs
eCommerce • Information Technology • Retail • Industrial
Own strategy and roadmap for customer service products across the Order-to-Cash lifecycle. Design self-service and agent tools (modifications, refunds, returns), set KPIs, run experiments/A-B tests, partner with engineering, design, supply chain and stakeholders, and drive adoption, training, and continuous optimization to improve customer and agent experiences.
Top Skills:
AIAtlassianConfluenceJIRA
eCommerce • Information Technology • Retail • Industrial
Lead strategy and roadmap for search and browse on Zoro.com. Collaborate with data scientists, engineers, design, and merchandising to improve search, recommendations, and product information. Define KPIs, run experiments (A/B tests), prioritize high-impact work, and drive measurable customer and business outcomes.
Top Skills:
A/B TestingAi-Powered SearchAtlassianConfluenceJIRAProduct Information ManagementRecommendation Systems
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