Lead the Locations product team for CX, define strategy and roadmap for location-based frontline products, coach product managers, apply AI and statistical insights to drive scalable features, collaborate cross-functionally and engage customers to translate needs into outcomes.

Lead the Locations product team for CX, owning strategy and execution for location-based frontline products. Coach and grow PMs, collaborate cross-functionally, engage customers, apply AI and continuous feedback loops to prototype and ship solutions, and drive scaling from early-stage to broad adoption across retail, QSR, and hospitality verticals.