Lead platform product strategy and roadmap to build scalable, AI-enabled foundational capabilities. Define technical abstractions, drive cross-team integration, simplify adoption via AI/automation, and translate architecture initiatives into measurable product outcomes.

Own multiple IT topic areas for the Nexthink Library: research customer pain points, define roadmap, design and ship no-code content packs, track adoption and outcomes, and collaborate with Product, Sales, and Customer Success to bring solutions to market.