Lead product strategy and roadmaps for Retirement Manager. Drive cross-functional initiatives from discovery through launch, engage clients and industry stakeholders, use data to measure outcomes, and improve customer experience and retirement results.

Lead AI-enabled product development to digitalise high-value wealth-management workflows. Re-engineer manual processes into secure self-service experiences, define automation roadmaps, partner with engineering/design/operations, prioritise the backlog, run continuous discovery, and communicate outcomes to senior stakeholders.

Own the engagement platform for Managed Accounts: design event taxonomy, segmentation, instrumentation, experimentation, and measurement. Partner with engineering, marketing ops, compliance and product teams to build scalable, compliant automated journeys, prevent message conflicts, and improve enrollment and engagement metrics through data-driven experiments and KPI reporting.