Own the back-office product roadmap for a beverage retail SaaS platform, focusing on inventory, ordering, receiving, pricing, and administrative workflows. Conduct merchant research, define requirements, prioritize releases, partner with engineering, coordinate launches, measure adoption, and shape AI features with appropriate evaluation and human oversight. Support scalable multi-tenant workflows involving roles, permissions, approvals, audit trails, and multiple locations.

Own the roadmap and end-to-end delivery of Scotch’s Android point-of-sale terminal. Responsibilities include researching merchant workflows in stores, prioritizing features and platform work, partnering with engineering, writing requirements, managing device releases, supporting peripherals and unreliable networks, measuring adoption, and coordinating with support, onboarding, and go-to-market teams. The role requires independent decision-making, direct customer engagement, strong communication, and judgment across multiple concurrent workstreams.