Top Entry Level Jobs in Pittsburgh, PA

Build and launch unconventional, engineering-driven growth experiments for Bota by identifying ideal customers, creating prototypes, integrations, automations, open-source projects, and distribution mechanisms. Work directly with the CEO to take ideas from hypothesis through launch, measurement, iteration, and scale. The role focuses on rapid experimentation, software and AI leverage, measurable customer acquisition, and turning successful experiments into repeatable growth channels.

Build and own Bota’s full-stack AI hardware platform, including backend services, APIs, data models, frontend interfaces, cloud infrastructure, CI/CD, testing, security, and observability. The founding engineer will make end-to-end technical decisions, collaborate with product, design, and customers, mentor future engineers, improve system performance and reliability, and help shape engineering culture and long-term technology strategy.

Leads enterprise strategy and execution for intelligent laboratory instruments, automation, interoperability, autonomous workcells, AI-enabled workflows, and smart compute architectures. Establishes standards, reference architectures, deployment models, roadmaps, and implementation criteria. Partners with operating companies, technical and commercial teams, customers, suppliers, and technology organizations to validate innovations, commercialize scalable solutions, align investments, and drive adoption across Danaher.

Build, test, deploy, and productionalize secure AI and machine learning systems for internal tools, customer products, and operational workflows. The role involves generative AI, NLP, predictive modeling, responsible AI, model evaluation, monitoring, documentation, and collaboration with engineering, data, and business teams. Candidates should have strong Python and software engineering skills, experience with LLM applications and modern AI tooling, and familiarity with cloud platforms, privacy, security, and compliance.

Design presentation, proposal, sales collateral, diagrams, infographics, campaign assets, and client-facing materials. Build and maintain Microsoft Office and Canva templates, develop visuals from complex technical content, support presentations and pursuits under tight deadlines, conduct quality checks, and uphold brand standards. Collaborate with pursuit leads, subject-matter experts, marketing teams, and business leaders while using AI design tools to improve production efficiency.

Owns end-to-end video and visual content production, including concepting, scripting, filming, editing, sound, color, captions, motion graphics, and animation. Produces case studies, campaign videos, training films, explainers, and thought leadership content across multiple formats. Manages equipment, digital asset libraries, usage rights, stakeholders, and external production partners while maintaining brand consistency and supporting content and business development strategies.

Handle inbound and outbound customer retention calls, prevent cancellations, resolve billing and service concerns, apply eligible retention offers, troubleshoot devices, document interactions, and meet save-rate, quality, productivity, and compliance targets. Representatives navigate CRM and case management systems, manage escalations, complete follow-ups, and provide professional, empathetic customer service while maintaining accurate records and collaborating with the team.

Handle inbound and outbound customer calls, assess needs, recommend products and services, explain pricing and benefits, overcome objections, enter accurate customer data into CRM systems, follow up with prospects, and meet sales and quality goals in a remote, metrics-driven call center.

Creates and publishes blogs, social media copy, articles, research reports, thought leadership, and campaign content about cybersecurity and emerging threats. Interviews analysts and subject matter experts, translates complex research into accessible stories, applies SEO and GEO practices, uses AI tools to improve workflows, collaborates with design and marketing teams, and analyzes content performance to improve engagement and visibility.

Identifies and develops new business opportunities by responding to inquiries, engaging prospective clients, understanding their needs, recommending solutions, following up on leads, and maintaining client records. Builds positive client relationships through phone, email, and written communication while collaborating with sales and other departments to resolve concerns and support company growth and sales objectives.

Manage social media communications and brand presence by creating and publishing content, responding to comments and messages, engaging followers, monitoring feedback, and supporting content scheduling. Track audience engagement and identify opportunities to improve brand awareness and customer satisfaction. Collaborate with internal teams to maintain accurate, consistent messaging while applying strong writing, creativity, organization, multitasking, and problem-solving skills.

Provides timely, professional customer assistance through phone, email, and other channels. Answers questions, resolves complaints, processes orders, payments, refunds, exchanges, and account updates, and maintains accurate records. Collaborates with internal teams, follows up on customer concerns, protects confidential information, and meets performance standards while delivering a positive customer experience.

Manage a portfolio of approximately 75 customer accounts, serving as a strategic advisor and primary contact. Drive adoption, ROI, retention, advocacy, and measurable business outcomes through value plans, usage analysis, training, and proactive engagement. Collaborate with Support, Product, Onboarding, and Sales to resolve escalations and communicate customer feedback. Maintain account documentation, manage follow-ups, and identify opportunities and risks. Travel up to 10% for client meetings, site visits, and team collaboration.

Provides remote customer and technical support for Briostack software users through email, chat, and phone. Troubleshoots account, billing, scheduling, payment, reporting, and application issues; manages tickets in Zoho Desk and Jira; documents investigations; reports bugs; educates customers; escalates complex cases; collaborates with internal teams; and shares recurring feedback and feature requests.

Supports digital marketing and website operations across a portfolio of real estate communities. Responsibilities include website setup and migrations, content and security coordination, campaign setup and optimization, performance and user behavior analysis, online advertising, digital asset management, directory optimization, and NAP consistency. The role also supports CRM and lead management platforms and trains community associates on their use.