Top Tech Jobs & Startup Jobs in Pittsburgh, PA

Lead contact center transformation engagements by designing and implementing user-centric front-end solutions, conducting user research and usability testing, prototyping in Figma, ensuring digital accessibility, optimizing workflows, and mentoring junior team members while collaborating with cross-functional teams to deliver omnichannel contact center solutions.

Lead development and implementation of conversational and agentic AI solutions for contact centers. Manage cross-functional teams, translate client requirements into technical specs, design responsive UIs using AngularJS/React/Vue, run usability testing, apply human-centered design, and mentor junior staff while building client relationships to ensure successful delivery of AI-driven products.

Lead design and implementation of conversational and agentic AI solutions for clients, building voice and natural language interfaces, prototypes, and responsive web front-ends. Conduct user research and usability testing, collaborate with cross-functional teams to integrate AI platforms (Dialogflow, Amazon Lex, Azure OpenAI, AWS Bedrock), and apply human-centered design to optimize contact center workflows and customer experiences.

The Sales Associate will represent Coach, deliver personalized shopping experiences, drive sales, and support daily store operations while meeting KPIs.

Independent Sales Representatives at Snap! Mobile are responsible for prospecting, relationship-building, and closing partnerships with schools and community groups. This role emphasizes generating new business while providing a smooth hand-off to account managers for execution.

Partner with asset management business and technology stakeholders to elicit, analyze, and document requirements, design and validate solutions, support implementation, and facilitate stakeholder alignment through workshops, reviews, and communications to improve processes and system workflows.

Lead QA strategy and execution as a hands-on SDET: design, build, and maintain Java-based UI and API automation frameworks; integrate tests into CI/CD; mentor onshore/offshore QA teams; track quality metrics and optimize test environments and data management.

As a QA Lead (SDET), you will design and lead automation frameworks, guide QA teams, and ensure high-quality software delivery across projects in an agile environment.

Designs, delivers, and improves onboarding and role-specific training for service teams. Partners with compliance and operations to integrate regulatory updates, analyzes performance gaps, mentors trainers, manages classroom and virtual delivery, evaluates training effectiveness, and drives learning innovation aligned to business goals.

Lead and grow a team of 6-8 Territory Account Executives focused on Vietnamese & Asian cuisine restaurants. Coach reps on discovery, demos, and closing in Vietnamese, optimize market funnels, gather frontline feedback, and partner cross-functionally to ensure delivery and market expansion across the West Coast.

Lead and grow a team of 6-8 Territory Account Executives focused on Thai & Asian restaurants. Coach reps (in Thai) on discovery, demos, and closing; optimize market funnels; gather frontline feedback for leadership; partner cross-functionally to ensure delivery; recruit, motivate, and drive quota attainment across the West Coast territory. Field sales role requiring travel.

Build and operate scalable backend services and integrations for chat, voice, and agent-assisted support. Improve reliability, performance, and AI-driven capabilities; collaborate across product, design, AI, and operations; mentor engineers and lead technical design and architecture.

The Director of Field Sales will lead the Central Region's Field Sales organization, focusing on acquiring small and midsize businesses. Responsibilities include team leadership, strategy execution, and building a high-performance culture.

Lead and expand the Central Field Sales organization for Square, driving high performance and accountability while collaborating with internal teams and representing Square in key markets.

Manage assigned accounts focusing on client trend management, strategic plan development, and maintaining client relationships. Handle contract renewals, ensure compliance, and lead the client services team. Provide presentations and implement strategies for client growth while monitoring performance guarantees and addressing client inquiries promptly.

The Outside Sales Representative develops and manages customer portfolios, achieves sales goals, and delivers high customer service while collaborating with teams.