Top Senior Level IT Support & Helpdesk Jobs in Phoenix – Mesa – Scottsdale, AZ

As a Staff IT Engineer, you will improve Circle's enterprise IT systems, manage critical platforms, and drive automation initiatives while ensuring high-quality IT services and executive-level support.

Lead and develop the IT team supporting manufacturing systems. Administer Active Directory, SQL Server, networking, and VMware. Develop and maintain applications (PHP, VB.NET, T-SQL), manage backups, disaster recovery, IT projects, budgets, helpdesk, and manufacturing/MES integrations (Cimplicity, RSLinx, SAP). Ensure compliance, training, and continuous improvement.

The Senior Systems Administrator manages and configures post-purchase support systems like Zendesk, ensuring effective support for users and operations. Responsibilities include system administration, managing integrations, improving workflows, and driving system reliability.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The Technical Support Specialist II diagnoses and supports hardware and software for various teams, ensures optimal performance, and provides technical assistance while maintaining documentation in ServiceNow.

The Enterprise Systems Administrator manages the firm's servers and cloud platforms, ensuring security, stability, and optimal performance, while providing technical support and maintaining software applications.

The Systems Programmer installs, maintains, and repairs the zTPF operating system and associated vendor products, providing around-the-clock support.

Supervises technical support teams, schedules and coordinates IT support, installs and resolves hardware/software issues, and manages training for Systems Specialists.

The Senior Administrator will support technology related to safety and security, troubleshoot issues, manage Help Desk tickets, lead a team, and document processes.