Top Tech Jobs & Startup Jobs in Pensacola, FL

Build full-stack vertical slices for a mission-critical government system with a frontend focus: React/TypeScript UIs, Node services, Prisma schemas, PostgreSQL, and AWS. Use agentic AI tools, lead design-system/accessibility, apply TDD and Playwright E2E testing, maintain CI/CD, and iterate continuously with stakeholder review.

Lead a global customer support organization to drive issue resolution, platform adoption, and customer health. Implement AI-assisted workflows, self-service knowledge, and intelligent routing. Partner with Product, Engineering, CS, and Professional Services to drive systemic fixes, measure outcome-focused metrics, and connect support signals to expansion and retention. Hire, coach, and scale teams across time zones while managing budget and knowledge strategy.

Acquire, manage, analyze data from data warehouse and Salesforce to create reports and visualizations for internal teams and clients. Perform QA, identify trends, outliers, and data quality issues, configure mapping tools, respond to partner requests, and lead client trainings on data specifications.

Build and operate Sourcegraph Cloud platform: develop inter-cloud connectivity, control plane orchestration, expose infrastructure APIs, debug and patch upstream IaC dependencies, ensure reliability and participate in on-call rotation to meet SLAs.

Provide bilingual (English/Spanish) technical support to merchants, troubleshooting POS systems, payment processors, networking, Windows and iOS issues via phone and email. Manage escalations, collaborate with sales and product teams, maintain/update documentation and support collateral, and deliver high customer satisfaction while working flexible hours and meeting connectivity requirements.

Build and maintain internal web services and UIs to support deployment workflows, strengthen CI/CD and release safety, improve observability and auditability, and operate internal services including on-call support and production rollouts.

Own and operate the cloud platform: run AWS/EKS clusters, manage IaC and GitOps, implement CI/CD, security, and observability, operate databases and messaging, and build automation tooling to improve reliability and developer velocity.

Lead balance sheet forecasting, maintain long-term integrated financial model, and own the thirteen-week direct cash flow forecast. Produce monthly/quarterly/annual reporting for management and ownership, monitor covenant compliance, translate P&L drivers into GAAP-compliant balance sheet and cash flow projections, and partner cross-functionally to improve forecasting accuracy and reporting efficiency.

Build and maintain full-stack web and mobile-friendly applications, design and manage Airtable backends, implement workflow automations (n8n/Zapier), integrate LLM/AI services (e.g., Anthropic Claude), optimize performance, collaborate with leadership and vendors, and document systems to reduce single-owner risk.

Drive B2B growth by booking qualified discovery calls with dental professionals through high-volume, multi-channel outreach. Maintain HubSpot CRM hygiene and reporting, qualify leads by practice metrics, conduct discovery calls, A/B test messaging, and hand off high-value opportunities to Strategic Account Managers to expand the quip for Providers network.