Top Operations Jobs

The Senior Manager of Major Incident Management leads a team of ITIL Certified Managers to oversee all major incidents, ensuring timely responses, effective communication, compliance with best practices, and coordination across various teams. Responsibilities include managing the incident lifecycle, facilitating executive communications, conducting root cause analyses, and driving continuous improvement initiatives.

The Manager of the Major Incident Management team will lead a team of ITIL Certified Major Incident Managers to drive the complete lifecycle of all major incidents for the organization. This leader is responsible for the assurance and execution of timely response of all major incidents, facilitates the team as the liaison for all Crisis Management events, ensures timely and focused assimilation of the necessary teams on a major incident event bridge and drives timely resolution across any teams necessary to provide rapid resolution of major incidents.

The Forecasting Manager II will oversee a team of analysts focusing on long-range planning and macro projections for supply chain products. Responsibilities include managing forecast master data, improving forecast accuracy, enhancing collaboration with vendors, and driving performance metrics related to inventory and sales. The role involves continuous improvement in forecasting processes and team development to meet business goals.