The Implementation Supervisor will support the Professional Services team by managing operational tasks, enhancing workflows, and creating documentation. Responsibilities include data analysis, customer onboarding, and continuous evaluation to improve processes and tools, ultimately enhancing customer satisfaction and efficiency.

The Manager, Business Relationships will enhance internal processes by collaborating with business departments to identify areas for improvement. This role involves leading a team of business process analysts to gather requirements and ensure initiatives align with business strategies while maintaining strong internal relationships.