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The Senior Manager - Global Process Owner is responsible for managing and optimizing global business processes, ensuring alignment with organizational goals, driving continuous improvement, and leading change initiatives. This role collaborates with key stakeholders to design and implement standardized processes, establish KPIs, and promote best practices in process management.
The Operations Manager drives operational excellence by managing team activities, guiding project decisions, and supporting financial goals. This role involves resource management, workflow optimization, and continuous process improvement, specifically utilizing Lean Sigma techniques. The manager fosters team performance through coaching and accountability while ensuring compliance with organizational policies and customer satisfaction.
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