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Top Operations & Support Jobs
Software
Develop and maintain knowledge management strategies, repositories, taxonomies, and collaboration tools (SharePoint/Teams/OneDrive). Capture best practices and lessons learned, deliver training and workshops, provide user support, recommend KM tools/process improvements, and measure KM initiative effectiveness.
Top Skills:
Microsoft 365OnedrivePower PlatformSharepointTeams
Information Technology • Software
Lead EHR credentialing and BizOps workflows, triage escalations outside standard product scope, design scalable processes and playbooks, automate manual steps using AI and low-code tools, run SLA tracking and reporting, and manage a small operations team to ensure compliance and operational metrics.
Top Skills:
Ai ToolsLlmsLooker StudioPower BIRetoolSQLTableauVercel
Analytics
Lead operational delivery for major telecom clients: ensure SLA attainment, accurate high-volume invoice processing, cross-functional coordination, contract compliance, reporting/analytics, root-cause issue resolution, and continuous process improvements to maximize client satisfaction.
Top Skills:
BusinessobjectsExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordTelecom Billing SystemsTicketing SystemsWorkflow Systems
Information Technology
Provide desk-side break-fix triage and support for Windows-based end-user systems. Respond to service requests, perform PC installs, rollouts, health events, and printer maintenance. Log, report, and monitor desktop operations, work independently and in teams, and maintain strong customer service, organization, and multitasking skills.
Top Skills:
Comptia A+Comptia Network+Comptia Server+Dell HardwareHp HardwareIbm HardwarePrintersWindows Operating Systems
Automotive • Retail
Lead the Collision business segment across multiple brands, owning strategy, P&L, operations, marketing, franchise relations, and talent development. Drive unit growth, franchisee success, insurance partnerships, customer satisfaction, and cross-functional collaboration to scale the business across North America.
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AdTech • Events • Marketing Tech
Seeking freelance corporate audio-visual and events technicians nationwide to join a freelance labor pool. Work with brands, agencies, producers, and technical directors across multiple AV disciplines and assignments. Open to multiple skill sets for event production, setup, and technical support.
Software • Generative AI
Provide high-touch support to the COO and Principal Investigator by managing calendars and inboxes, coordinating travel and meeting logistics, handling personal tasks, organizing internal/external meetings and events, and partnering with Operations to maintain an exceptional employee experience in a fast-paced startup environment.
Top Skills:
Google WorkspaceNotionSlack
Energy
Provide advanced Tier 3 desktop and application support for end users, troubleshoot complex hardware/software/network issues, manage escalations, produce technical specifications and reports, coordinate with vendors and internal teams, perform on-site field support and equipment setup, and drive technical support initiatives aligned with leadership priorities.
Top Skills:
MecmMicrosoft 365Microsoft IntuneMS OfficePosSccmServicenowVpn
Biotech
Provide daily on-site operational support for member startups, manage front desk and onboarding, maintain site databases and communications, produce marketing materials and social content, plan and host events, handle vendor/shipping tasks, manage cafe services, and partner with network operations to standardize processes.
Top Skills:
Adobe Creative SuiteAdobe IllustratorCanvaExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Biotech
Provide high-level administrative support to the CEO and Chief of Staff, including complex calendar and travel management, board and executive meeting preparation, correspondence, project support, and confidential personal tasks. Prioritize schedules, coordinate meetings, assist with presentations and events, and improve administrative processes in a fast-paced environment.
Top Skills:
Adobe AcrobatDocusignExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
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