Top Operations & Support Jobs

Executes order-to-cash activities for dealer, distributor, and export customers, including order entry, order tracking, shipment coordination, invoicing, credits, returns, export documentation, and backlog management. Supports Sales, Logistics, Distribution, Finance, and Supply Chain teams; maintains ERP customer data and operational reports; resolves order holds, credit blocks, deductions, and customer inquiries while helping improve processes and ensure accurate, timely order fulfillment.

Lead design and build of a scalable operating model for Bose Audio Technologies. Own end-to-end customer lifecycle, drive systems and governance, align Sales/Engineering/Delivery, develop operational systems (billing, licensing, usage tracking), embed customer-centric processes, and build a high-performing Customer & Business Operations team to support platform growth.

Lead design and build of a scalable operating architecture for Bose Audio Technology: define end-to-end customer lifecycle, establish systems/processes/governance, align Sales/Engineering/Delivery, develop business operations infrastructure (billing, usage tracking, licensing), embed customer-centric metrics, and build a high-performing team to scale platform-driven B2B operations.

Lead design and scaling of operating architecture for Bose Audio Technologies. Build end-to-end customer lifecycle systems (contracting to support), drive cross-functional alignment with Sales and Engineering, develop operational systems (billing, usage tracking, licensing), and build a high-performing Customer & Business Operations organization focused on customer-centricity and repeatable platform delivery.