Top Operations & Support Jobs

Handle high-volume customer inquiries about financial products via phone, text, chat, and video; resolve issues, follow policies and compliance, navigate multiple systems, escalate when needed, and collaborate with team members.

Process and approve teller transactions, support customers and branch operations, complete routine to moderately complex operational tasks, identify fraud/risk, assist scheduling and issue resolution, and promote digital solutions while following bank policies and controls.

Provide empathetic, high-volume customer support for everyday banking via phone, text, chat, and video; resolve routine inquiries, escalate complex issues, follow policies, and use multiple computer systems to deliver a best-in-class customer experience.

Lead branch sales and operations to acquire, deepen, and retain customer relationships. Coach and develop a high-performing team, drive deposit and lending growth, partner with internal lines, manage risk and compliance, and promote digital solutions. Complete Branch Manager Readiness Program before placement.

Provide empathetic customer support for credit card products via phone, text, chat, and video; resolve inquiries and issues, follow policies and compliance, navigate multiple computer systems, escalate to senior staff when needed, and meet call center performance metrics in a high-volume environment.

Provide front-line, roving banking support across multiple branch locations: open accounts, process transactions, handle service requests and credit applications, build customer relationships, promote banking solutions, perform teller cash handling, and ensure compliant, high-quality service while coordinating referrals to licensed specialists.

Provide high-touch middle-office support for Alternative Investments by assisting financial advisors and internal partners with trade support, account management, documentation, escalations, and technical questions. Troubleshoot and resolve complex advisor/client issues, train and mentor team members, support projects and field education, and serve as a backup for supervisory responsibilities while adhering to compliance and risk guidelines.

Provide high-touch middle-office support for Alternative Investments by assisting advisors and internal partners via phone and email, handling trade support, account documentation, escalations, and issue resolution while following policies and compliance requirements.