Top Operations & Support Jobs

Support low-complexity securities lifecycle tasks including cash payments, custody and settlement operations, client onboarding, reconciliations, issue research, and process improvement initiatives under manager direction.

The role involves leading systems operations and managing channels. Responsibilities include overseeing processes, optimizing systems, and ensuring effective channel performance.

Serve as a Qualified Supervisor providing governance oversight for high and ultra-high net worth Financial Advisors. Review controls, analyze risk for complex products, approve global pre-clearance first-line requests, support reassignments, complaint reviews, and email surveillance. Collaborate with advisors, management, and compliance partners to recommend process and technology improvements and present trend analysis.

Support branch operations and customer service by processing teller transactions, resolving teller-line issues, assisting with scheduling and operational tasks, educating customers on digital banking, identifying potential fraud, and escalating concerns while adhering to policies and risk controls.

Serve as a qualified supervisor providing governance oversight for high-net-worth Financial Advisors, ensuring compliance with FINRA/SEC and firm policies. Monitor pre-clearance approvals, complaints, email surveillance, policy implementation, reporting, staffing allocation, training, and partner with Compliance, Legal, Risk, and business leaders to resolve issues and mitigate regulatory risk.

Support Financial Advisors by servicing client accounts, handling client inquiries via phone and written correspondence, scheduling appointments, preparing forms, entering approved order tickets, maintaining regulatory files, assisting with marketing and referrals, and performing administrative tasks to grow client relationships.

Provide teller transaction processing and approvals, support customer service and digital adoption, perform routine to moderately complex operational tasks, assist branch manager with scheduling and operations, identify and escalate risks or fraud, resolve customer issues, and motivate staff to meet business objectives while adhering to policies.

Provide teller transaction processing and customer service, support branch operations and scheduling, resolve teller-line issues, identify customer needs and fraud risks, promote digital banking, and assist branch manager to meet business objectives while following policies.

Lead and develop a remote team of Field Service associates to perform on-time physical collateral and inventory inspections. Provide day-to-day supervision, allocate work, perform 6-10 days/month of inspections as a player/coach, coach staff, optimize territory assignments, identify process improvements, and ensure risk and compliance adherence while collaborating cross-functionally.

Lead and develop a remote team of Field Service associates to perform on-time inventory inspections, protect collateral, and minimize losses. Provide hands-on player/coach leadership by performing field inspections, coaching, allocating resources, driving process improvements, and collaborating across teams to resolve cross-functional issues.