Top Operations & Support Jobs

Lead and develop branch managers across a district to drive deposits, credit, and investments; translate strategy into branch routines; build talent pipelines; ensure staffing and excellent customer experience; partner with internal teams; manage risk and compliance; monitor performance and coach for measurable improvement.

Lead and develop branch managers across a district to drive deposits, credit, and investments growth. Translate strategy into branch routines, coach leaders, manage workforce and talent pipelines, ensure strong customer experience and risk/compliance discipline, partner across functions, and use performance insights to improve results.

Manage and supervise teller operations and risk, deliver excellent customer service, resolve escalations, coach and develop branch staff, oversee scheduling and resource allocation, ensure compliance with banking regulations and Loan Originator (LO) requirements, and support branch operational performance.

Lead and develop branch managers across a district to drive deposits, credit, and investments growth. Execute enterprise strategy through branch routines, performance reviews, coaching, staffing, and cross-functional partnerships while ensuring strong risk, compliance, and customer experience. Monitor performance metrics, resolve escalations, and build talent pipelines to sustain district results.

The Systems Operations Senior Manager oversees Cloud Platform Operations, ensuring optimal performance, reliability, and innovation in managing cloud services and platforms.

Provide accurate teller transaction processing and customer support, complete branch operational tasks, assist branch manager with scheduling and issue resolution, identify customer needs and digital solutions, escalate concerns per policy, and help motivate staff to meet business and compliance objectives.

Lead and develop a branch team to drive customer engagement, growth, and operational excellence. Coach bankers on sales and digital adoption, manage compliance and risk, resolve moderate customer and employee issues, collaborate with partners, mentor talent, and ensure adherence to SAFE and loan originator regulatory requirements.

Lead end-to-end administration of complex Letters of Credit including issuance, amendments, billing, and onboarding. Ensure policy, regulatory, and data compliance across systems (nCino, Loan IQ, TradeWorks), coordinate stakeholders, resolve escalations, support audit and remediation, and mentor junior staff while driving process improvements and risk mitigation.

Provide traveling, front-line banking support across multiple branch locations: handle account openings, teller transactions, service requests, and credit applications; build customer relationships, identify sales/referral opportunities, adopt digital tools, and maintain compliance and risk controls.

The Securities Operations Associate is responsible for managing trade lifecycles, ensuring efficient processing and settlement of securities transactions and resolving issues that arise.