Top Operations & Support Jobs

Processes routine wire transfer operations, including receiving, logging, batching, distributing, filing, and mailing work. Performs clerical and customer support tasks, follows established procedures, escalates issues, and supports complex operational initiatives. Requires attention to detail, accuracy, organization, basic computer skills, and collaboration. The role includes three weeks of mandatory training and hybrid work in Charlotte, North Carolina.

Performs routine clerical operations for information and file management, including receiving, logging, batching, distributing, filing, photocopying, reviewing documents, and handling mail. Works under close supervision, follows established procedures, escalates issues, maintains quality and productivity standards, supports compliance reviews, performs reporting, and communicates risks. The role is fully onsite Monday through Friday and requires prolonged sitting or standing plus lifting 20 to 40 pounds.

Supports Merchant Services incident management by reviewing and tracking incidents, coordinating stakeholder communications, driving remediation actions, reporting incident metrics, identifying process improvements, and recommending strategic approaches to improve business performance and risk management. The role collaborates with leaders, guides less experienced staff, and manages incidents throughout their lifecycle.

Provides bilingual Spanish-English customer support for business banking customers through phone, text, chat, video chat, and other channels. Resolves moderately complex financial product and service issues, follows risk and compliance procedures, promotes digital services, escalates non-routine questions, and works in a high-volume, metric-driven contact center. Requires onsite attendance, full training participation, weekend and holiday availability, and successful completion of a language assessment.

Supports branch operations by processing teller transactions, managing daily operational tasks, minimizing risk, resolving customer and employee concerns, assisting with scheduling, and connecting customers to banking products and digital solutions. The role also supports the branch manager, identifies fraud risks, maintains compliance, and motivates team members to meet business objectives.

Supports Wells Fargo branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing teller-line activities, identifying fraud risks, promoting digital banking, assisting with scheduling, and helping motivate staff to meet business objectives while following operational and compliance policies.

Supports branch operations by processing and approving teller transactions, handling cash, promoting digital banking solutions, identifying customer needs, and making banker introductions. Resolves or escalates operational and customer concerns, assists with scheduling, risk controls, fraud prevention, and policy compliance. Helps motivate employees and support the branch manager while delivering accurate, professional customer service in a fast-paced environment.

Supports branch operations by processing and approving teller transactions, assisting customers with banking products and digital solutions, managing operational risks, resolving concerns, supporting scheduling, and helping motivate branch employees. The role requires strong customer service, cash handling, issue resolution, fraud awareness, compliance knowledge, and flexibility to work Saturdays.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, managing schedules, minimizing operational risk, and connecting customers with digital banking solutions. Provides service, identifies financial needs, detects potential fraud, escalates issues, and supports the branch manager. Helps motivate team members and achieve business objectives while following banking policies, procedures, compliance controls, and loss-prevention requirements.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, identifying financial needs, promoting digital banking solutions, managing operational tasks and scheduling, mitigating risk, and helping motivate the branch team. Requires bilingual Spanish and English proficiency, customer service experience, cash-handling ability, policy adherence, and availability for most Saturdays.