Top Operations & Support Jobs

Lead and improve flights inventory operations by defining standards, designing scalable processes, using data to diagnose issues, driving reporting and automation, influencing product/tooling, and building AI-assisted triage and anomaly detection workflows. Coach teammates, run retrospectives, set OKRs, and ensure airline schedules, fares, and supplier feeds remain accurate to protect bookings and revenue.

Lead and standardize flights inventory operations, using data and AI to improve accuracy and reliability. Define standards, drive automation and reporting, influence product/tooling, mentor teammates, and build governance for scalable, low-error airline content.

Provide first-line IT support with emphasis on macOS troubleshooting, hardware lifecycle (procurement, deployment, inventory, loaner pool), repair and warranty coordination, AV and accessories management, IT onboarding, device provisioning/shipments, office moves, and proactive hardware refresh planning.

Deliver high-quality business travel support: manage bookings, amendments, and cancellations; arrange flights, cars, and hotels; use Galileo/Sabre GDS; communicate via chat/phone/email; maintain SLA and GDS queues; support and mentor junior consultants; collaborate with team leads to ensure customer satisfaction.

Lead fraud prevention and card operations for Perk Pay corporate card program. Develop fraud risk strategy, define policies and metrics, work with product/engineering and partners to implement systems, monitor authorizations and fraud rates, manage dispute/chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Lead fraud prevention and card operations for the Perk Pay corporate card program. Develop fraud risk strategy, define and monitor risk policies and metrics, optimize authorization approval rates, collaborate with product/engineering and partners to implement tools, manage dispute and chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Lead fraud prevention and card operations for the Perk Pay corporate card program. Define risk strategy, implement policies and tools, monitor metrics, manage a team, collaborate with product/engineering and partner banks, and report insights to stakeholders.