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AdTech • Big Data • Digital Media • Marketing Tech
Own technical support for OEM and publisher partners, investigating revenue, inventory, ad-serving, tracking, feed-ingestion, and content-categorization issues. Use SQL, Kusto, BigQuery, monitoring tools, and AI tooling to diagnose production problems, build alerts and internal automation, support on-call incident response, and collaborate with R&D and Product on root-cause resolution.
Top Skills:
Ai Coding AssistantsBigQueryGrafanaKibanaKustoLlm ToolingMcpsMySQLPagerdutySQLTableauVertica
AdTech • Big Data • Digital Media • Marketing Tech
Leads and develops a Level 2 Advertiser Support team while providing hands-on technical guidance for complex issues. Coordinates escalations among Level 1, Level 3, Product, and R&D teams; drives AI adoption, shift-left initiatives, automation, knowledge sharing, quality assurance, and performance improvement. Monitors incidents, KPIs, and team performance while ensuring alignment with product and industry changes.
Top Skills:
APIsGrafanaKibanaSQL
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