The Global Payments Operations Specialist manages credit card billing, optimizes the Order-to-Cash cycle, and ensures payment gateway operations are efficient, including handling issues and reconciliations.

Support publisher product implementations by executing technical integrations, troubleshooting issues, and collaborating with sales and account teams. Provide timely support via email/chat/tickets, investigate fraud cases, and maintain high customer satisfaction while building technical expertise in web technologies.

Support end-to-end publisher implementations by executing implementation requests, performing QA and technical debugging, troubleshooting issues, collaborating with cross-functional teams, and delivering high-quality outputs within timelines. Maintain service standards, escalate problems as needed, and own assigned tasks while learning and improving processes.