Top Operations & Support Jobs

As a CDD KYC QA Specialist, you will drive quality oversight across KYC and AML processes, develop QA frameworks, empower teams, and provide insights through data analysis to enhance the merchant risk lifecycle.

Own operational health and launch/migration readiness for Merchant Operations. Assess business impact of product and regulatory changes, drive Go/No-Go decisions, remove bottlenecks, transition projects to business-as-usual, align Product/Compliance/Ops, facilitate leadership meetings, and solve ambiguous operational problems.

Lead and manage a regional IT support team, driving technical direction, improving processes, delivering high-quality support, and ensuring collaboration across functions.

The Senior Commercial Tools Specialist will optimize workflows for commercial teams by analyzing process gaps, driving adoption of best practices, and collaborating with stakeholders to enhance operational efficiency and data utilization.

Lead and develop the Financial Crime organization for the Americas, overseeing investigations, enhancing controls, and ensuring compliance with regulations, while collaborating across teams to improve risk management processes.

Perform customer due diligence and enhanced due diligence reviews for new and existing merchants; produce AML/CDD risk assessments; resolve onboarding blockers; advise stakeholders; maintain compliance with CDD/EDD regulations; optimize onboarding processes and monitor checks.

The Strategy & Business Operations Lead will shape Adyen's strategy and drive alignment across the organization, leading cross-functional initiatives, and developing a high-performing team to monitor business performance and execute strategic plans.

The Head of Global Merchant Risk at Adyen manages operational risk, oversees global teams, influences risk policies, and leads collections strategy while ensuring alignment with the company's governance.

Lead a team of Project Operations Managers in delivering customer solutions, driving process improvements, and managing global project initiatives while ensuring efficient implementation of Adyen's services.

As a Payment Risk Operations Lead, you will oversee a team, manage compliance goals, drive operational improvements, and collaborate with cross-functional teams.