Top Operations & Support Jobs

Provide technical, customer-facing support to merchants in Japan: troubleshoot API/integration/payment issues, debug logs, advise on best practices, collaborate with Product/Engineering/Commercial, and contribute to global support improvements and documentation.

Design and run scalable content operations: build AI-assisted production pipelines, governance, localization frameworks, and reporting to turn content production into a repeatable global growth engine.

The Data Center Engineer will manage data center assets, maintain DCIM documentation, collaborate on deployments, and oversee global operations.

Lead and grow a distributed EMEA IT support team, set short- and medium-term support strategy, drive operational excellence, automate repetitive tasks, deliver support improvement projects, provide technical guidance on tooling and architecture, and partner cross-functionally and with vendors to improve the global IT employee experience.

Manage evaluation, implementation, integration, optimization, and governance of third-party commercial tools (except Salesforce). Support commercial teams with troubleshooting, campaign reviews, training, documentation, and ensure accurate data flows across systems to improve revenue operations efficiency.

The Head of Strategy & Business Operations will shape Adyen's strategy and operations, lead cross-functional initiatives, and build a high-performing team to drive company alignment and strategic goals.

The Senior Commercial Tools Specialist will optimize workflows for commercial teams by analyzing process gaps, driving adoption of best practices, and collaborating with stakeholders to enhance operational efficiency and data utilization.

Lead and manage a regional IT support team, driving technical direction, improving processes, delivering high-quality support, and ensuring collaboration across functions.

Perform customer due diligence and enhanced due diligence reviews for new and existing merchants; produce AML/CDD risk assessments; resolve onboarding blockers; advise stakeholders; maintain compliance with CDD/EDD regulations; optimize onboarding processes and monitor checks.

The Strategy & Business Operations Lead will shape Adyen's strategy and drive alignment across the organization, leading cross-functional initiatives, and developing a high-performing team to monitor business performance and execute strategic plans.