Top Operations & Support Jobs

Entry-level claims specialist who investigates commercial property and casualty claims, evaluates liability, coverage, compensability, and losses, estimates costs, negotiates settlements, communicates with involved parties, manages claim inventories, updates files, and prepares reports. The role includes comprehensive training, mentoring, and on-the-job development, with required licensing and opportunities to apply insurance, legal liability, and medical terminology knowledge.

Investigates and processes commercial auto physical damage claims, determines coverage, evaluates losses, establishes reserves, negotiates settlements, and maintains accurate claim documentation. The role communicates extensively with insureds, claimants, agents, and internal teams; prepares or reviews auto damage estimates; and coordinates with appraisal, subrogation, and special investigations teams while identifying potential fraud.

Investigates and processes commercial auto physical damage claims within assigned authority limits. Responsibilities include determining coverage, assessing vehicle damage, preparing estimates, setting reserves, negotiating settlements, documenting claim files, communicating with insured parties and agents, and identifying potential fraud or subrogation opportunities. The role requires strong customer service, organization, communication, technology, and claims-handling skills, along with compliance with policy, legal, and state licensing requirements.

Manage complex, litigated construction-related CGL and liability claims exceeding $500,000 from assignment through resolution. Responsibilities include coverage analysis, liability assessment, reserving, investigation planning, litigation strategy, counsel and expert management, negotiation, settlement, and file documentation. The role collaborates with legal, underwriting, reinsurance, product, and subrogation teams; manages outside counsel and budgets; identifies technical trends; and mentors less-experienced claims professionals.

Handles moderately complex to complex workers’ compensation claims from investigation through resolution. Responsibilities include determining coverage, liability, compensability, reserves, and damages; negotiating settlements; coordinating litigation; engaging experts; referring claims for subrogation or investigation; attending trials; and mentoring team members. The role requires direct lost-time and litigated claims experience, applicable licenses, knowledge of claims investigation, medical terminology, and legal aspects of claims.

Handles moderately complex to complex commercial property and casualty claims, including investigations, coverage analysis, liability and damages evaluation, reserve management, settlement negotiations, litigation coordination, and trial representation. Provides technical guidance, mentors team members, supports quality reviews and claim committees, and maintains required licenses.

Provides timely, accurate customer service to policyholders and insurance agents regarding personal lines policies. Independently resolves policy-related issues within scope, escalates complex matters, and identifies customer needs to support satisfaction, growth, and retention. Requires paid full-time training, afternoon shifts, weekend rotation, remote work with reliable wired internet, and an active P&C Producers insurance license.

Conduct onsite inspections of homeowner property damage, prepare repair estimates, manage claims from first notice to closure, coordinate vendors, explain coverage to policyholders, and provide empathetic customer support while working primarily in the field within a local territory.

Manage, investigate, evaluate, and resolve attorney-represented and litigated auto and homeowners bodily injury claims. Responsibilities include assessing coverage, liability, damages, reserves, suspicious activity, and subrogation opportunities; negotiating settlements; preparing for trials and hearings; coordinating with counsel; communicating with claimants and policyholders; maintaining claim files; and overseeing legal billing and practices.

Investigates and processes commercial auto physical damage claims, determines coverage, sets reserves, assesses vehicle damage, negotiates settlements, documents claim files, and identifies potential fraud or subrogation. The role involves frequent communication with insureds, claimants, agents, and internal teams, plus collaboration with appraisal, subrogation, and special investigations units. Liberty Mutual provides insurance education and training.