Top Operations & Support Jobs

Lead operational integrity and vendor relationships for LMI's loan book of record. Oversee daily loan administration, reconciliations, vendor and agent bank coordination, KPI governance, risk controls, and process automation. Partner with Technology, Data, Finance, and stakeholders to scale operations and drive continuous improvement across multi-system loan platforms.

Reviews and processes moderately complex to complex commercial property and casualty claims. Investigates coverage, liability, compensability, damages, and losses; establishes reserves; negotiates settlements; coordinates litigation; and attends trials. Provides technical guidance, mentorship, training, workload support, and quality review assistance to claims team members. Requires advanced claims-handling, insurance coverage, legal liability, and tort law knowledge, along with applicable licenses.

Complete moderate- to high-complexity auto damage appraisals using photos or in-person inspections. Prepare repair estimates, supplements, total-loss valuations, and re-inspections; explain damage and repair processes to customers; negotiate with repair shops and adjusters; resolve disputes; and evaluate claims for fraud or subrogation. The role requires strong automotive repair knowledge, analytical and communication skills, licensing, and the ability to inspect vehicles and drive substantial distances.

Manages, investigates, evaluates, negotiates, and resolves high-severity personal lines auto and homeowners liability claims involving serious injuries, fatalities, complex coverage, attorney representation, and litigation. The role handles reserves, regulatory matters, counsel billing, trials, hearings, suspicious claims, subrogation, and stakeholder communications while recommending resolutions beyond authority and mentoring or supporting special initiatives.

Manage complex environmental, pollution, toxic tort, and mass litigation claims throughout the full lifecycle. Responsibilities include coverage analysis, investigations, liability assessment, reserving, litigation strategy, settlement negotiation, payment authorization, and defense counsel management. The role also involves coordinating with legal, underwriting, reinsurance, policyholders, brokers, and consultants; monitoring environmental coverage developments; mentoring colleagues; and serving as a claims subject matter expert.

Handles auto insurance claims from initial report through resolution, guiding insureds and claimants after accidents. Provides empathetic customer service, evaluates information, resolves problems, manages claim details, and coordinates with stakeholders in a high-volume environment. The role includes paid training and licensing, virtual work, limited office attendance, additional in-person training, and use of multiple systems to process claims.

Handle auto claims from intake through resolution, guiding insureds and claimants after accidents. Provide empathetic customer service, assess and process claims, coordinate with stakeholders, solve problems, manage multiple systems, and maintain organized workflows in a high-volume environment. The role includes paid training and licensing, hybrid work in Indianapolis, and additional in-person training during the first six months.

Handles auto accident claims from intake through resolution, guiding insureds and claimants through the claims process. Provides empathetic customer service, investigates and processes claims, resolves problems, manages multiple systems, and coordinates claim-related activities in a high-volume environment. Paid training and licensing are provided; no prior claims experience is required.

Handle auto insurance claims from intake through resolution, guiding insureds and claimants after accidents. Provide empathetic customer service, investigate and process claims, make decisions, coordinate with stakeholders, and manage multiple systems in a high-volume environment. The role includes paid training and licensing, hybrid work with required office attendance, and additional in-person training during the first six months.

Handle auto insurance claims from initial report through resolution, guiding insureds and claimants after accidents. Communicate empathetically, investigate and process claims, solve problems, coordinate with stakeholders, and manage multiple systems in a high-volume environment. Paid training and licensing are provided, and prior claims experience is not required. The hybrid role requires at least two office days monthly, additional in-person training during the first six months, and residence within 50 miles of Naperville, Illinois.