Top Operations & Support Jobs

The Support Operations Manager will ensure accurate data, forecasting, and performance metrics across the Go-To-Market organization, collaborating cross-functionally to support operational analytics initiatives and developing insights for strategic decision-making.

The Support Operations Manager at Apollo.io will develop AI and automation strategies for their support platform, oversee the Intercom tool, lead automation initiatives, and improve customer experience while driving operational efficiency.

The Deal Desk Analyst will manage deal support, ensure accuracy in contracts, improve processes, and translate operational issues into solutions.

The Executive Assistant supports the CFO and CEO by managing calendars, coordinating meetings, handling logistics, and ensuring effective communication and operational efficiency in a fast-paced environment.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Workforce Manager leads and optimizes support operations, ensuring accurate staffing, managing a team of analysts, and driving efficiency through data analysis and continuous improvement initiatives.

The IT Support Analyst will provide technical support, manage device onboarding/offboarding, and maintain office operations, ensuring connectivity and productivity for teams.

The Workforce Real Time Analyst will monitor live service levels, manage real-time adherence, analyze staffing trends, and collaborate with teams to optimize support operations and efficiency.