Top Operations & Support Jobs

Provides onsite customer support for PSA by resolving inquiries, processing account adjustments, investigating issues, updating order spreadsheets, and escalating unresolved matters. Collaborates with Operations and other departments to deliver accurate solutions, de-escalate concerns, and maintain strong customer relationships. Requires excellent communication, listening, problem-solving, organization, and attention to detail. The role is full-time, Monday through Friday, 3:00–11:30 p.m., and may involve lifting materials up to 40 pounds.

Handles customer inquiries, resolutions, adjustments, claims, and account support for PSA. Collaborates with Operations and other departments, investigates issues, provides accurate information, updates order spreadsheets, and escalates unresolved matters. Requires strong communication, listening, empathy, organization, problem-solving, and customer relations skills. This is a full-time onsite role in Jersey City, New Jersey, working Monday through Friday from 3:00 p.m. to 11:30 p.m.

Leads and mentors the Customer Relations Center team, resolves customer and claims issues, improves response quality, creates procedures, tracks turnaround times, supports label and damage reviews, collaborates with IT on portal efficiencies, and communicates company policies to customers across phone, email, chat, and in-person channels.

Provide customer support for PSA by investigating and resolving issues, processing account adjustments, updating order spreadsheets, communicating solutions, and escalating unresolved concerns. The role requires strong problem-solving, empathy, communication, organization, and customer de-escalation skills. It is full-time onsite in Santa Ana, California, Monday through Friday, 2:30pm to 11pm, and may involve phone, computer, and material-handling duties.

Own day-to-day IT operations for a London receiving center, including network infrastructure, endpoint deployment, physical security systems, access control, IP cameras, vendor coordination, asset management, and end-user support. The role requires onsite troubleshooting, device lifecycle management, onboarding support, connectivity monitoring, documentation, and collaboration with global IT teams. Occasional after-hours and on-call support is required to maintain operational uptime.

Provides onsite customer relations support for PSA by resolving customer queries, investigating issues, processing account adjustments, updating order spreadsheets, and escalating unresolved matters. Collaborates with Operations and other departments to deliver accurate solutions, using department protocols and strong judgment. The role requires excellent communication, listening, empathy, organization, attention to detail, and the ability to handle phone-based customer interactions and physical tasks, including lifting up to 40 pounds.

Provides customer support by phone and email regarding submissions, orders, turnaround times, shipping, payments, accounts, and system use. Resolves complaints and escalations, coordinates with internal departments, maintains support documentation and FAQs, improves response quality and efficiency, and collaborates with IT to enhance support tools and portals. The role is full-time, on-site at the PSA Japan office, Monday through Friday, 9:00–18:00.

Coordinates in-house order pickup and drop-off appointments, tracks appointment data, processes and invoices orders, and assists customers with Beckett procedures. Handles order organization, packaging, supply restocking, reception check-in, vendor and employee arrivals, office closing, clerical work, and operational projects. The role is fully onsite Monday through Friday and requires strong customer service, administrative, communication, organization, and multitasking skills.

Provides in-person and remote customer support for collectible submission drop-offs, pickups, order processing, pricing, payments, and issue resolution. Coordinates with logistics, operations, sales, finance, shipping, and customer care teams; supports VIP customers and trade shows; communicates company policies and submission outcomes; manages customer follow-ups, emails, and workspace organization. The role is onsite in Plano, Texas, five days per week, with approximately 40% travel.

Support the President and CFO by managing calendars, priorities, workflows, executive travel, briefings, leadership reviews, events, and cross-functional initiatives. Partner with the CFO’s Chief of Staff to drive organizational alignment and execution, coordinate stakeholders, prepare decision materials, complete special projects, and improve operations. The role requires exceptional organization, discretion, communication, judgment, business acumen, and proactive problem-solving while maintaining confidentiality.