Top Operations & Support Jobs

The Pricing Results Specialist reviews and adjusts customer-selected service levels for sports card submissions, ensuring accurate market values. They stay updated on pricing trends and communicate adjustments with relevant staff.

Train and develop eBay Authenticity Guarantee (AG) authenticators: authenticate and assess trading cards, design and deliver hands-on and theoretical training, evaluate trainee performance, maintain training records and materials, mentor staff, stay current on counterfeits and industry trends, and collaborate with Talent Acquisition and eBay AG leadership on vetting and recruitment. Onsite role in Ruislip, UK.

The Receiver will handle daily mail operations including opening, separating, itemizing, verifying service types, and contacting customers to resolve issues.

Lead the Claims team managing end-to-end claims operations, adjudication, forecasting, KPIs, compliance, and underwriter relationships. Drive staffing, process improvement, cross-functional projects, negotiations, and data-driven decision-making to ensure timely, accurate claim resolution and informed coverage strategy.

Responsible for sorting, verifying, packaging, and shipping all outgoing packages. Ensures order correctness and supports the shipping team.

Provide onsite IT support in Frankfurt, configure and install computers, networks and AV for events and new sites, manage AD/Okta/Google Workspace accounts, deploy desktop apps, troubleshoot LAN/WAN/WiFi/printing/video conferencing, maintain asset inventory and document work, provide rotational after-hours on-call support and occasional travel to trade shows and remote offices.

As a Workplace Experience Associate, you will greet visitors, coordinate office services, manage supplies, and provide exceptional customer service to enhance the employee and guest experience.

Lead and manage the PSA Customer Care team onsite in Santa Ana, defining KPIs, staffing, training, and SOPs. Use data to drive operational improvements, ensure customer satisfaction, and balance customer, agent, and company needs while mentoring agents and supporting growth.

Supervise the Customer Relations Center in Plano, TX, driving KPIs, staffing, training, SOPs, and continuous improvements. Resolve escalated calls/emails, collaborate with IT and operations for portal and data insights, assist claims and QA, and ensure SLA turnaround times are met.

Identify and research sports trading cards and varieties, update and maintain the database, communicate with coworkers and manufacturers, safely handle valuable merchandise, and perform other assigned operational duties to ensure accurate cataloging and processing.