Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.

The Director of GTM Finance and Operations will oversee revenue strategy, lead a team, optimize systems, and enhance efficiency across the company's operations.

The Specialist III, Enrollment Operations manages delegated credentialing agreements with health insurance payors, ensuring compliance and operational execution while preparing for audits and assisting in communication with payor relationships.