Top Operations & Support Jobs

The Trainee IT Operations Specialist supports system monitoring, incident resolution, and escalations in a 24/7 environment while following operational procedures.

The Manager - Support Operations & Process Improvements oversees customer support processes, drives project execution, and leads automation initiatives using Alteryx while ensuring operational efficiency and high-quality customer experience.

The Analyst will support the implementation of the CLM platform by optimizing workflows, mapping contractual processes, and enhancing efficiency with sales enablement tools.

The Product Operations Manager oversees billing operations, manages data reporting, and improves operational efficiency while ensuring financial accuracy.

The Staffing Analyst manages staffing needs, resource allocation, performance evaluations, and ensures effective execution of strategies within the Client Services organization.

The Director will oversee Mastercard's Partner Advantage Program, ensuring program execution, compliance, risk management, and performance reporting while collaborating with internal and external stakeholders.

Lead the design and optimization of global payroll processes, ensuring standardization and compliance while collaborating with regional teams and stakeholders to improve efficiency.

The Specialist, Implementation will manage the lifecycle of payment processing projects, assess customer needs, and ensure timely execution while interacting with clients and guiding them on Mastercard processing rules.

The Senior Analyst leads payroll operations, addresses inquiries, ensures compliance, and manages audits, driving operational excellence and process improvements.

The Manager will oversee global territory governance, customer lifecycle coverage mapping, system data accuracy, and analytics for incentive structures, collaborating cross-functionally to support sales growth.