Top Operations & Support Jobs

Perform technical and content quality control on digital media assets, validate encoded/transcoded files, support inbound/outbound workflows, troubleshoot and escalate complex issues, maintain SOPs, assist with training, and coordinate with internal teams to ensure timely, accurate media delivery across broadcast, streaming, and international platforms.

Support LATAM regional office with administrative coordination: manage panregional budget summaries and purchase orders, liaise with digital and film services vendors, assist localization and marketing Ops, maintain portals/Smartsheet, and handle HO agency requirements and deadlines.

Provide advanced deskside and remote IT support, provision and administer user accounts/licenses, execute operational tasks using internal tooling, maintain documentation, refine processes, and oversee technical onboarding/offboarding with minimal escalation while partnering with engineering to automate recurring activities.

The Senior Manager of Contract Management oversees the contract lifecycle and manages a team. Responsibilities include deal management, system reporting, team leadership, and process improvement.

The Production Services Representative liaises with productions, coordinates services, manages scheduling, prepares documentation, and ensures studio facilities meet safety and operational standards.

Lead the Environmental Health & Safety strategy for Universal City Studios, ensuring compliance with OSHA and EPA regulations and fostering safety culture.

Manage lighting and grip equipment rental operations: process orders, maintain inventory and billing accuracy, source sub-rentals, support warehouse operations, communicate with customers and vendors, and ensure equipment testing, safety, and minimal downtime for film and television productions.

Manage ingest, cataloguing, storage, and archival of digital production assets; provide tier‑1 technical support and prioritization for production restores; assist with file‑based deliveries and teach production teams workflows, coordinating with Post Engineering to meet on‑air deadlines.

Serve as liaison between digital ad sales users and engineering/vendors to support NBCU video ad serving systems. Triage tickets, troubleshoot issues, configure systems, analyze logs, manage defects, meet SLAs, and drive platform improvements across Peacock and NBCU properties.

Manage vendor relations and service performance within NBCUniversal's Studio Operations, ensuring compliance and operational excellence in contract services.